Welcome to Lena Gordon! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, lenagordon.com (the “Site”). By accessing or using the Site, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the Site. For any questions, please contact us at [email protected].
1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, billing address, payment information, and any other information you choose to provide.
1.2 Non-Personal Information: We may automatically collect non-personal information about you when you visit the Site. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and other technical data.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device that help us understand your preferences and improve the Site’s functionality. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
2.1 To Process Orders: We use your personal information to process and fulfill your orders, communicate with you about your order, and provide customer support.
2.2 To Improve the Site: We use non-personal information to analyze Site usage, improve the Site’s content and functionality, and enhance your overall experience.
2.3 To Communicate with You: We may use your personal information to send you updates, promotional offers, newsletters, and other communications that may be of interest to you. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions included in each email.
2.4 To Protect Our Rights: We may use your information to prevent fraud, enforce our terms and conditions, and protect the rights, property, and safety of Lena Gordon, our customers, and others.
3. How We Share Your Information
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, delivering packages, sending emails, and performing other business functions. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner as part of the transaction.
3.3 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, prevent fraud, or ensure the safety of our users.
3.4 Third-Party Links: The Site may contain links to third-party websites that are not operated by Lena Gordon. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information transmitted through the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Your Rights
5.1 Access and Update Information: You have the right to access and update your personal information. You can review and edit your account information by logging into your account on the Site.
5.2 Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that you may still receive transactional emails related to your orders and account.
5.3 Delete Information: You may request the deletion of your personal information by contacting us at [email protected]. We will take reasonable steps to delete your information, except where we are required to retain it for legal or business purposes.
6. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.
8. International Users
If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those of your country. By using the Site, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our assistance team at [email protected]. We are here to assist you and address any inquiries you may have.
Thank you for choosing Lena Gordon. We value your privacy and are committed to providing you with a secure and enjoyable shopping experience.