Welcome to Lena Gordon! These Terms and Conditions govern your use of the lenagordon.com website (the “Site”) and your purchase of products from the Site. By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site. For any questions, please contact us at [email protected].
1. Use of the Site
1.1 Eligibility: You must be at least 18 years old to use the Site and make purchases. By using the Site, you represent and warrant that you meet this eligibility requirement.
1.2 Account Creation: To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 Prohibited Activities: You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms and Conditions. You agree not to:
- Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site.
- Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose.
- Use the Site to distribute spam, promotional materials, or any other form of solicitation.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Violate any applicable federal, state, local, or international law or regulation.
2. Orders and Payments
2.1 Order Acceptance: Your placement of an order on the Site constitutes an offer to purchase the products listed in your order. All orders are subject to acceptance by Lena Gordon, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspicion of fraudulent activity.
2.2 Pricing: All prices are listed in U.S. dollars and are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, plus any applicable shipping charges and taxes. We strive to display accurate pricing information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors at any time and to cancel any orders arising from such occurrences.
2.3 Payment Methods: We accept various payment methods as listed on the Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method.
3. Shipping and Delivery
3.1 Shipping Methods and Costs: Shipping methods, costs, and delivery times are provided during the checkout process. Shipping costs are based on the weight, size, and destination of the package. We aim to ship orders promptly, but delivery times are estimates and not guaranteed.
3.2 Risk of Loss: All products purchased from the Site are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.
4. Returns and Exchanges
4.1 Return Policy: We offer a 30-day return window for eligible products. To be eligible for a return, products must be in their original condition, unused, and with all original packaging and materials. Please see our Return and Exchange Policy for detailed information.
4.2 Initiating a Return: To initiate a return, contact us at [email protected]. We will provide you with instructions and a return authorization number.
4.3 Refunds: Refunds will be processed once the returned products are received and inspected. Refunds will be issued to the original method of payment used for the purchase.
5. Intellectual Property
5.1 Ownership: All content on the Site, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Lena Gordon or its content suppliers and is protected by international copyright and trademark laws.
5.2 License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use. Any unauthorized use of the Site or its content is prohibited and may violate intellectual property laws.
6. Limitation of Liability
To the maximum extent permitted by law, Lena Gordon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, arising out of or in connection with your use of the Site or purchase of products from the Site.
7. Governing Law
These Terms and Conditions and any disputes arising out of or related to these Terms and Conditions or your use of the Site shall be governed by and construed in accordance with the laws of the State of US, without regard to its conflict of law principles.
8. Changes to These Terms and Conditions
We reserve the right to update these Terms and Conditions from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review these terms periodically for the latest information.
9. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact our assistance team at [email protected]. We are here to assist you and ensure your shopping experience with Lena Gordon is exceptional.
Thank you for choosing Lena Gordon. We appreciate your trust and support and look forward to providing you with the finest women’s bags available.